Knowledge Source provides creative and cost effective survey solutions.
Highly CREATIVE DESIGN MAXIMIZES YOUR BENEFITS
A well designed survey program must do more than obtain good information – it should be designed with the bigger picture in mind, so that the information gained translates into meaningful organizational results. The primary purpose of a survey is to further knowledge and focus thinking, and not to add more data to the already existing overload of information. Clarity is our goal. We help our clients articulate and execute clear survey goals that match their overall business strategies. We provide actionable change strategies that ensure that your survey yields the desired benefits.
WHAT MAKES OUR PROGRAMS UNIQUE?
For over 30 years we have provided surveys that have helped our clients by providing the following benefits:
Understand the Power of Feedback: Proper response to a changing environment requires clear and easily understood feedback. We provide analysis and interpretive reporting in a way that your survey results are accurate and credible, yet easily understandable so that problems and opportunities are clearly illuminated and next step change actions are clear.
Manage Expectations: Unmanaged expectations can undermine otherwise well thought out change and development programs. We incorporate ten unique components into your survey to ensure that these will be properly managed.
Create Partnerships: We design surveys to provide feedback to your management population in a way that creates partnerships for change. A survey designed without partners will falsely raise expectations and produce disappointment.
Generate Change Readiness: Constructive change is measurement centered. Data should be deployed in a planned way to create a case for change which is important to unfreezing the target of the change. Good design goes far beyond the questionnaire.
Customer or Target Group Acceptance: A survey program that is professionally designed and guided by independent third party professionals will greatly increase the acceptance and participation of the target group, as well as greatly improve the ownership by those who will receive the results. We make your process highly credible.
Guide Your Plans and Actions: A first survey can serve as a useful baseline to guide future actions and help measure the impact of planned change. This allows you to demonstrate progress where change may be evolving and less visible to employees or customers.
Fine Tune Overall Performance: Organizations are systems and systems have interrelationships between factors. A good survey will help you understand these and how one dimension affects others. Good design is critical.
Report Card: Our unique and easy to understand “report card” summary data is non-threatening and provides your management team with tools to assist in positive change. Internally, this helps management to monitor satisfaction to existing and future programs, policy changes, and communication efforts. Externally, it helps you uncover unmet needs and determine the potential for new products and services.
Q&A on Focus Groups – Frequently Asked Questions on Focus Groups and How to Implement Them.Click Here
Example of One on One Interview Questions – Client XY Gift Card Interviewer Questionnaire. .Click Here
Innovation Interview Questionnaire – Is your organization trying to become more innovative? Click Here
Sample Product Reaction Questionnaire – Probes your reactions to the products described in the presentation that you just observed. Click Here
Example HR Focus Group Panelist Handout Click Here
Sample Panelist Intro Handout – Please don’t tell us what you think we want to hear. Click Here
Sample Benefits Questionnaire Click Here
How To Select the Right Survey Design
